Asalamu Aleekoum To All

As a person who works with a travel agency that provides a Hajj package, and has been a Hajj guide, I would like to clarify a few things.

First of all in regards to peoples complaints about why people in the office are not responsive to their clients is because until the last two weeks before travel we are still coordinating with the Saudi Government to organize our trip. Just as you are waiting for us we are waiting for Saudi Government to be responsive. We here in the US are use to one system and expect to have everything we want on time. Although that is a good quality you must understand we are dealing with people who run on their own time and since they have control over everything and they are trying to organize over 2 million Hajjies all over the world we must be PATIENT and CONSIDERATE! You know once a person decides that they are going to Hajj their Hajj journey beings at that time. You must be in Hajj mode until you complete it, and try to remain in it after Hajj.

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